Law Firms Face New Cyber Threats as IT Provider Attack Causes Chaos in Conveyancing Sector

Law firms have long been warned about the dangers of cyber-attacks, but a recent incident has highlighted a new threat that many may not have considered. CTS, an IT provider to dozens of law firms, was the target of a cyber-attack last week that caused chaos for conveyancing practices across the country.

The attack led to a service outage, leaving law firms unable to guarantee that property completions would take place. While CTS has been working tirelessly to resolve the issue with the help of third-party experts, the impact on clients has been significant. Many individuals have been left in limbo, unsure if their transactions will be completed on time.

One of the affected firms, O’Neill Patient Solicitors, resorted to manual methods to ensure deals could still go through. Chief executive Nick Hale expressed sympathy for those affected, acknowledging the added stress this situation has caused for clients.

Cybersecurity experts have noted that managed service providers like CTS are attractive targets for cybercriminals due to the potential for widespread impact and lucrative ransom payments. Peter Wright, a solicitor and cybersecurity expert, emphasized the importance of due diligence when selecting IT suppliers, urging law firms to prioritize security measures.

The Council for Licensed Conveyancers has advised firms to take proactive steps to protect themselves from cyber-attacks and have robust plans in place to respond in the event of a breach. Cyber insurance can also provide essential support during recovery efforts.

The recent incident serves as a reminder that no firm is immune to cyber threats, and all avenues should be explored to mitigate risks. As the legal industry continues to rely on technology for day-to-day operations, safeguarding against attacks on third-party providers is crucial to maintaining client trust and business continuity.