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Expert warns that small claims court should be a last resort for disputes with builders

Navigating the Small Claims Court: Expert Guidance and Stark Warning

Legal expert Gary Rycroft has provided valuable guidance on navigating the small claims court in England and Wales, shedding light on when it’s suitable to make a claim. However, he has also issued a stark warning about the potential outcomes, even if you emerge victorious.

Mr Rycroft shared his insights on Wednesday’s episode of BBC Morning Live, focusing on the true nature of the small claims court and how it can either benefit or disadvantage a claimant. Specifically, he addressed cases where individuals were dissatisfied with building work on their homes and how they could potentially recover some of their money.

While highlighting the benefits of pursuing a small claims case, Mr Rycroft emphasized that the responsibility falls on the claimant to fund the case and manage all the preparation. This may seem daunting to those unfamiliar with the process, but he reassured that it isn’t as difficult as it may appear.

He advised individuals to explore other options before resorting to court, such as utilizing complaint processes within specific sectors or engaging in alternative dispute resolution (ADR) to negotiate a settlement without going to court. Mr Rycroft also stressed the importance of considering practical issues, such as the financial viability of the party being sued.

Furthermore, Mr Rycroft highlighted the differences between small claims court cases and regular court cases, cautioning that even if a claimant wins, they may not always achieve the desired result. He also pointed out that the cost of making a claim could outweigh its worth, potentially leaving a person out of pocket.

In explaining the small claims court process in England, Mr Rycroft outlined the steps involved, including exhausting all other options before initiating a claim through the appropriate channels. He emphasized the importance of notifying the defendant and providing them with ample time to respond before proceeding to court.

Overall, Mr Rycroft’s guidance serves as a valuable resource for individuals considering small claims court action, offering insights into the process and potential outcomes while urging caution and thorough preparation before pursuing legal action.

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